QUEEN CITY TRAINING
2135 Thrift Road, Suite 106, Charlotte NC 28208
QCT
Cancellation
Policies
At Queen City Training, our cancellation policy is designed to protect the time and schedules of both our clients and coaching staff. Because all training sessions are reserved by appointment, late cancellations and missed sessions leave time blocks that are difficult to refill on short notice. This policy helps us maintain a consistent schedule, provide reliable income for our trainers, and continue offering a high level of service and availability to every client.
Cancellation Details
Personal Training Session Cancellation Policy:
Personal/buddy/group training sessions canceled within 12 hours of the scheduled appointment time will be charged at the full session rate. This policy allows us to protect our trainers’ schedules and accommodate other clients requesting appointment times.
Personal Training Membership Cancellation Policy:
Personal training memberships require a 30-day cancellation notice. During this 30-day period, clients are expected to complete six regularly scheduled sessions before their membership officially concludes.
Bootcamp Commitment Policy:
QCT Bootcamp is structured as a 12-week commitment with monthly billing over three consecutive months. Once the program concludes, your commitment automatically ends, and you are only enrolled in a future Bootcamp round if you choose to register again.